Terms of Use

1 Acceptance of Terms

By downloading, installing, or using the Trade Mirror mobile application or website ("Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and Trade Mirror ("Company", "we", "us", "our").

2 Eligibility

You must also:

• Be a legal resident of India or using the Service lawfully from your jurisdiction
• Have the legal capacity to enter into binding agreements
• Not be prohibited from using the Service under any applicable laws

3 Description of Service

Trade Mirror is a mobile application that allows users to:

• Upload trading history files (tradebooks) exported from broker platforms
• Receive an AI-generated psychological analysis, a Mirror Score (0–100), and structured insights
• Purchase a full PDF report and access a history of past analyses
• Subscribe to a PRO plan for additional features including unlimited uploads and a weekly progress letter

The Service is for educational and self-awareness purposes only. It is not a financial advisory service, investment recommendation platform, or trading signal service. See Section 8 for the full disclaimer.

4 Account Registration

To use Trade Mirror beyond the free preview, you must create an account using:

• Your mobile phone number (verified via OTP), or
• Your Google account (via Google Sign-In)

You agree to:

• Provide accurate and truthful information during registration
• Keep your account credentials secure and not share them with others
• Notify us immediately at support@ai-trademirror.com if you suspect unauthorised access to your account
• Take responsibility for all activity that occurs under your account

You may not create an account on behalf of another person or organisation without proper authorisation.

5 Payments and Refunds

Pricing:

• The free tier provides a Mirror Score preview and 3 insight previews at no cost
• A one-time payment unlocks the full report for a single tradebook upload
• A monthly subscription unlocks unlimited uploads, the weekly letter, and additional features

All prices are in ₹ and exclusive of GST; applicable taxes are added at checkout and shown before payment.

Payment Processing: All payments are processed by Razorpay. We accept UPI, debit/credit cards, and net banking. We do not store your payment credentials.

Refund Policy:

• One-time report purchase: No refund once the PDF report has been generated and delivered
• Monthly subscription: You may cancel at any time. No refund for the current billing period; access continues until period end
• Technical failure: If your report fails to generate due to a technical error on our part, you are entitled to a full refund. Contact us at support@ai-trademirror.com within 7 days
• Unsupported file format: If our system cannot process your tradebook file and this was not communicated to you during upload, we will issue a refund

6 Acceptable Use

You agree to use Trade Mirror only for lawful purposes and in accordance with these Terms. You must not:

• Upload tradebooks that belong to another person without their explicit consent
• Attempt to reverse engineer, decompile, or extract the source code of the app
• Use automated tools (bots, scrapers) to access the Service
• Attempt to circumvent the duplicate detection system or 90-day resubmission limit
• Upload files containing malware, viruses, or harmful code
• Use the Service in any manner that could damage, disable, or impair our servers
• Share your account with others or sell access to your account
• Misrepresent your identity or impersonate any other person

Violation of these restrictions may result in immediate account termination without refund.

7 Intellectual Property

All content within the Trade Mirror Service — including the Mirror Score algorithm, analysis methodology, personality types, insight framework, user interface, graphics, logos, and text — is owned by or licensed to Trade Mirror and protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to use the Service for your personal, non-commercial purposes. You must not:

• Copy, reproduce, distribute, or resell any part of the Service or its output
• Use Trade Mirror's name, logo, or branding without prior written permission
• Create derivative works based on the Service's analysis methodology

Your data: You retain full ownership of the tradebook files you upload. By uploading, you grant us a temporary, limited licence to process the file solely for the purpose of generating your report. This licence ends when the file is deleted (see Privacy Policy, Section 4).

8 Disclaimer — Not Financial Advice

The analysis generated by Trade Mirror is based solely on patterns detected in your historical trade data. It reflects trading behaviour patterns — not market predictions, stock recommendations, or guarantees of future performance.

Past trading behaviour does not guarantee or predict future results. Trading in financial markets involves significant risk of loss. You acknowledge that:

• All trading decisions remain entirely your own responsibility
• Trade Mirror's insights are tools for self-awareness, not instructions to trade
• You should consult a SEBI-registered investment advisor for personalised financial guidance
• We make no warranty that following any insight will improve your trading performance or profitability

9 Limitation of Liability

To the maximum extent permitted by applicable law:

• Trade Mirror is provided "as is" and "as available" without warranties of any kind, express or implied
• We do not warrant that the Service will be error-free, uninterrupted, or free from technical issues
• We are not liable for any trading losses, financial decisions, or outcomes based on information from the Service
• Our total liability to you for any claim arising from use of the Service shall not exceed the total amount paid by you to us in the 3 months preceding the claim
• We are not liable for indirect, incidental, special, consequential, or punitive damages

10 Indemnification

You agree to indemnify, defend, and hold harmless Trade Mirror and its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable law or third-party rights
• Content you upload to the Service

11 Termination

By you: You may stop using the Service at any time and request account deletion from the app (Profile → Settings → Delete Account) or by emailing us.

By us: We may suspend or terminate your account immediately and without notice if you:

• Violate these Terms
• Engage in fraudulent, abusive, or illegal activity
• Attempt to harm the Service or other users

Upon termination, your right to use the Service ceases immediately. We will delete your account data as described in the Privacy Policy, except where retention is required by law.

12 Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Send a push notification to all active app users
• For significant changes, require you to re-accept the updated Terms within the app

Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

13 Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Rajasthan, India.

Before initiating legal proceedings, we encourage you to contact us at support@ai-trademirror.com. We aim to resolve disputes amicably and promptly.

14 Contact Us

For any questions, concerns, or feedback about these Terms:

📧  support@ai-trademirror.com
⚖  Grievance Officer
🌏  Trade Mirror, Rajasthan, India